24/7 support over orders and stock
A web and WhatsApp agent over the catalogue and order system. It resolves stock, returns, and tracking queries without going through a human rep.
Services · Product
AI Agents
Chat, voice, and WhatsApp agents that understand your business, escalate well, and feed your CRM.
The problem
AI Agents isn't magic. It's engineering on top of your operation.
Your response times shape conversion and every hour of support is a hire that eventually needs approval. Template chatbots escalate everything to a human and resolve nothing.
How we do it
Three steps. No theatre.
We build agents with business context (docs, CRM, catalogue, internal systems) that read intent, take real actions (look up an order, book a call, open a ticket), and escalate to a human with full context when they should. Deployed where your customers are: web, WhatsApp, voice, email. We monitor conversation quality and escalation accuracy on real logs, not demos.
01
Conversational design
We define intents, critical flows, and where the line sits between resolving and escalating. Without a human behind it there's no reliable agent.
02
Build and evals
Connection to your knowledge base and systems, automated evals on real cases. If it doesn't clear the bar, it doesn't ship.
03
Launch and improvement
Phased rollout with weekly human sampling. Every week we tune on real logs: replies that failed, new intents, new products.
What you get
Concrete deliverables.
- Agent with context on your content, catalogue, and systems
- Integration with CRM, helpdesk, and internal tools
- Deployment on web, WhatsApp Business, voice, or email
- Dashboard with conversation quality, resolution rate, and escalation accuracy
Use cases
Where it moves the needle.
First-line support, automated
An agent over the product docs. What it escalates lands in the team's queue with a summary, the user's context, and the right links already attached.
Lead qualification and booking
A landing-page agent that qualifies the lead, books with an available rep, and creates the contact in HubSpot with initial scoring. Zero human tickets to start the conversation.
FAQ
Frequently asked questions
By default Claude (Anthropic) and GPT (OpenAI), picked per case. For sovereignty requirements, open-source models on European infrastructure.
Get started
Start today.
30 minutes with a senior consultant to evaluate whether ai agents fits your operation.
30 minutes · No commitment · Reply within 24h